Privacy Policy

Last Updated: [MONTH DAY, YEAR] [TIME]

Welcome to [BUSINESS NAME] (“we,” “us,” “our”). This Privacy Policy explains how we collect, use, and share information when you interact with us through [WEBSITE URL], our forms, phone, text (SMS/MMS), email, or social media. By using our services or submitting your information, you agree to this Privacy Policy.

Information We Collect

We may collect:

Name, phone number, email address

Service address and request details (quotes, job notes, scheduling)

Photos/videos you choose to send related to the job

Invoice/payment status and transaction details (payments may be processed by third parties)

Basic website/device data (e.g., IP address, browser type)

How We Use Your Information

We use your information to:

Provide quotes, schedule services, and complete jobs

Send service updates (confirmations, reminders, arrival updates, invoices, follow-ups)

Provide customer support and improve operations

Send marketing and promotional communications

Texts, Calls, and Email (Including Marketing)

By submitting your information and/or checking our consent box, you consent to be contacted by [BUSINESS NAME] at the number/email provided by text, phone, and email, including service-related and marketing/promotional messages. Msg & data rates may apply. Message frequency varies.

Opt out: Reply STOP to stop texts. Reply HELP for help, or contact us at [BUSINESS EMAIL].

Sharing Your Information

We do not sell your information. We may share it with trusted service providers (e.g., scheduling/CRM, SMS/email platforms, hosting, payment processors, marketing tools) only to support our operations, or when required by law.

Cookies and Tracking

We may use cookies/analytics for site functionality, performance, and marketing measurement. You can control cookies in your browser settings.

Data Retention & Security

We keep information as long as needed for services, support, recordkeeping, and legal compliance. We use reasonable safeguards, but no system is 100% secure.

Children’s Privacy

Our services are intended for users 18+. We do not knowingly collect information from minors.

Changes to This Policy

We may update this Privacy Policy at any time by posting the updated version with a new “Last Updated” date.

Contact Us

If you have any questions or requests regarding this Privacy Policy, you can contact us at:
[BUSINESS EMAIL]